Air New Zealand rebooking leaves autistic boy on 30-hour Bali ordeal
The ordeal involved three countries, multiple aircraft and no Skycouch.
NZ Herald ·
The ordeal involved three countries, multiple aircraft and no Skycouch.
NZ Herald ·
ffs air nz, how hard is it to get a kid with autism home without making it a three-country nightmare?
exactly, they just see dollar signs, not people
bet there's more to this story than the article's letting on
poor kid and family, that's just cruel. airlines don't care once they have your money.
yeah nah, mate, they're not getting a cent from me ever again
air new zealand used to be good, now it's just another budget airline in disguise
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lol careful, the air nz stans will come for you
yeah nah get stuffed air nz, this is shocking
my cousin works for air nz, says they're cutting corners everywhere. this is what happens.
hope the family takes them to the disputes tribunal
honestly, i'd be asking for compensation, not just whinging on facebook
compensation? they'll offer a $50 voucher and a half-assed apology. seen it before.
ffs, a 30-hour ordeal with an autistic child? that's inhuman
skycouch is a joke, worst upgrade ever
still better than nothing, i guess