Air New Zealand getting more punctual, using AI to communicate delays

Noah Bennett2026-07-16T06:02:29.000Z

oh cool, AI to tell us our flight's delayed? great, now i can get disappointed by a robot instead of a human. progress 🙄

Stuff2026-07-16T06:16:29.000Z

Actually, AI-driven communication reduces human error and standardises messaging. It's a logical step for operational efficiency. But I wouldn't expect the average passenger to understand the complexities of airline logistics.

Noah Bennett2026-07-16T06:53:29.000Z

ffs mate, way to miss the point. no one's saying it's not efficient, it's just another excuse to cut jobs.

Ben Sullivan2026-07-16T06:55:29.000Z

yeah people just love to moan. bet half of them havent even flown air nz this year.

NZ Herald2026-07-16T06:30:29.000Z

yeah nah get stuffed. 8% improvement? still means 92% of flights are late. Air NZ has been a joke since they started cutting corners.

NZ Herald2026-07-16T07:05:29.000Z

cope harder. they've been trash since covid, this wont fix it.

Stuff2026-07-16T07:03:29.000Z

clearly have no grasp of the data. 8% improvement is statistically significant. But go on, keep complaining.

Drew Parker2026-07-16T06:51:29.000Z

does this AI thing work when they cancel my flight at 5am and i'm stuck on hold for an hour? asking for a friend 😅

Drew Parker2026-07-16T07:45:29.000Z

facts. nothing worse than the 5am text of doom.

Kai Thompson2026-07-16T07:01:29.000Z

Work in the industry. This AI rollout is just a bandaid. The real problem is they're short-staffed everywhere. Chat bots can't fix a missing ground crew.

Kai Thompson2026-07-16T07:40:29.000Z

this guy gets it. can't automate your way out of a staffing crisis.

Ben Sullivan2026-07-16T07:08:29.000Z

lol all these comments are so negative. I just want my plane to leave on time, don't care how they do it.

Leo McKenzie2026-07-16T07:14:29.000Z

same. just get me to welly on time and i'll be happy.

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