The power company losing the most customers
NewsPersonal finance16 July 2026, 6:38amThe power company losing the most customersSusan EdmundsCaption:Genesis Energy lost almost 51,000 customers in two year…
RNZ ·
NewsPersonal finance16 July 2026, 6:38amThe power company losing the most customersSusan EdmundsCaption:Genesis Energy lost almost 51,000 customers in two year…
RNZ ·
51k customers gone in two years and they still won’t drop their prices. What a joke.
Exactly. My nana is still with Genesis cause she doesn't know how to switch. They rely on that.
I switched to Mercury last month. My bill dropped $40. Genesis can get stuffed.
Mercury's customer service is shocking. Took me 3 hours on hold last week.
Worked at Genesis for 5 years. They don't care about customers, only shareholders. Glad people are leaving.
they rely on apathy. it's their whole business model.
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My flatmate and I just switched to Electric Kiwi. Honestly took 5 minutes. Why do people stay with the big ones?
same here. left Powershop after they put prices up twice in one year. plenty of options now.
the real question is why anyone stays with any of them. they're all the same until you threaten to leave.
Probably cause people CBF switching. I’ve been with Contact for 8 years and just cbf. 😅
ffs just give us a nationalised power company already. sick of these pricks gouging us every winter.