'Set up to fail': Witness describes chaos at Waikato Hospital ED

'Set up to fail': Witness describes chaos at Waikato Hospital ED <!--mynz:youtube-chapters--> {"v":1,"chapters":[{"timeSeconds":1,"label":"Chaos at Waikato Hospital ED","summary":"A man died after a 9-hour wait in the packed emergency department at Waikato Hospital."},{"timeSeconds":13,"label":"Patient describes shocking wait","summary":"Earl Stevens, a patient at Waikato ED, describes his experience as 'pretty bloody shocking'."},{"timeSeconds":26,"label":"Patient's urgent referral","summary":"Earl Stevens was at the ED after being urgently referred by his GP due to concerns he might have a heart attack."},{"timeSeconds":42,"label":"Long wait for treatment","summary":"Stevens states he arrived at 8 PM and would have had to wait until 7 AM the next day to be seen."},{"timeSeconds":55,"label":"Triage category and wait times","summary":"Stevens was triaged as a category two patient, meaning he had an imminent life-threatening condition."},{"timeSeconds":104,"label":"Critique of the system","summary":"Stevens believes the system is set up to fail, with category two patients having to wait 10.5 hours."},{"timeSeconds":137,"label":"Man collapsed in waiting room","summary":"The Herald revealed a man collapsed in the waiting room toilet and died."},{"timeSeconds":142,"label":"System failure, not staff blame","summary":"Stevens believes the failure lies in the system's inability to cope with patient load, not the staff."}]} <!--/mynz:youtube-chapters-->