A Qantas passenger has described their experience aboard a diverted flight as a “serious failure of customer care, communication and decision-making”.Flight QF…
NZ Herald ·
yeah nah, classic Qantas. overpriced cattle class and then this. get stuffed.
they should do better for real. poor communication just makes everything worse.
stuck on the tarmac for hours? that's a joke. they better be handing out free flights or something.
honestly if i was on that plane i'd be losing my mind. how hard is it to communicate with passengers?
same, i'd be demanding answers. and a drink lol
worked in aviation for years. this happens more than you'd think. but qantas used to handle it way better than this. sad to see.
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facts. they've gone downhill. used to be proud of flying qantas, now it's just another budget airline with a fancy logo.
wait.. diverted to auckland but they couldn't get them off the plane? what's the point of diverting then lmao
yeah exactly. diverting just to sit on the tarmac somewhere else is pointless.
poor people, especially with kids. that must have been a nightmare. hope they got some compensation at least.
Qantas is a disgrace. Charge premium prices then treat you like cargo. never again.
