A dead mouse in an oven is not, most people would think, the sort of thing that ends in an insurance dispute.But for Mark Roberts and his partner, Kathryn Ross…
NZ Herald ·
Bloody hell, insurance companies will weasel out of anything. A mouse chews some wires and suddenly it's not their problem? What a load of crap.
I know, it's a dog act. But that's insurance companies for you, they'll find any loophole.
Aw that's rough for the couple. Can't believe they won't cover it, a mouse getting in is hardly their fault. Hope they kick up a fuss.
Classic. Read your policy folks, they'll exclude everything including 'vermin damage'. Sucks but that's insurance for ya.
Exactly. Surely 'sudden and accidental' covers a mouse? They're just tight as.
pretty sure the mouse didn't read the fine print lol but seriously that's a joke
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get stuffed AA Insurance used you for years and they pull this? time to switch
Worked in insurance for a bit. Tbh most policies exclude vermin unless you have specific cover. Still feel for them though, who expects a mouse in the oven?
What a nightmare. Hope they go to the media and make a stink, might get some movement then.
on em. The only way these companies listen is when they get bad press.
Nah that's bullshit. Exclusions are just excuses to take your money and run. Oven replacement should be covered, full stop.
agree. And people wonder why no one trusts insurance companies.
